Get in touch

If you would like further information about our products or have general enquiries about the company, you can contact our Customer Support department in the following ways: 

Customer Support:

Other useful ways to contact us:

Media enquiries:

Reviewers, content creators, therapists:
Balmonds affiliate programme

Trade: Trade enquiries

Before and after pictures:

If you have been using any of our products and have charted your journey with before and after pictures, please do let us know! You can upload your pictures and story here.

Refunds and returns:

For orders placed on our website; please check the terms & conditions for returns and refunds and our 60 day money back guarantee first, then email

We are a manufacturer of natural skincare and hair products based in Brighton, United Kingdom. We are listed in Companies House as Balmonds Skincare Ltd and our Company Number is 11181014. Our registered office is Unit 7 Westergate Business Centre, Westergate Road, Brighton, BN2 4QN. VAT Number is GB 289 1301 91.

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If you are contacting us regarding an order, please provide us with the order number, name and email address used when placing the order.

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